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Service and maintenance are fundamental to all plant and processes, including process heating systems, no matter how well built and how reliable. Poor servicing and maintenance can result in a slowdown in production or can halt it altogether; as we all know, downtime means lost production and revenue.

Implementing a rigorous scheduled service and maintenance plan provides our clients with greater equipment reliability and efficiency.

Babcock Wanson’s extensive network of Service Engineers are fully qualified and trained to respond to any boiler house service requirements. In the case of a boiler breakdown, our engineers can attend site quickly and carry a selection of common spare parts to get the equipment back up and running in minimum time.

As prevention is always better than cure, employing Babcock Wanson to carry out servicing and maintenance functions should help avoid this situation. Our Service Engineers boast many years of experience which enables them to analyse Babcock Wanson equipment and determine if something is behaving with characteristics that are symptomatic of future failure. They can determine when that part needs to be changed and the most cost-effective way to do it.

Babcock Wanson offers not only equipment but solutions for the operation of the equipment that ensures its operation at the highest level for the life of the plant. These solutions are possible thanks to:

  • A wide network of experienced field services engineers able to intervene on our customer’s sites at the minimum of notice
  • Extensive stocks of spare parts ready for despatch to meet client’s urgent needs
  • Preventive maintenance programs via standard and customised Service Contracts
  • Smart boilers which enable remote monitoring of equipment by experts able to analyse changes in operating characteristics and anticipate possible failures
  • Mobile solutions for producing steam, hot water or thermal fluid to provide answers to temporary or emergency needs.

Babcock Wanson understands that aftersales service spans everything from breakdown attendance to optimisation of equipment assets. We are ready to provide the range of services to suit process requirements.


Supplementary Services

Babcock Wanson offers a wide range of boilers for rental to meet your energy needs, whatever the situation.

To help get the most out of your Babcock Wanson equipment we offer a range of flexible industrial boiler training options.

Babcock Wanson’s engineers produce a detailed report on how to optimise it for maximum efficiency and operation.