Guarantee the performance of our solutions.

A team at the service of our customers! A network of experts and local service engineers to maintain clients’ site.

Every day, our teams contribute to the safety and preservation of the environment to the highest standards.

Our Main Functions

Field Service Engineer (M / F)

You provide customer service for steam boiler, hot water boiler, thermal fluid boiler, and industrial air heating installations.

Main missions

Ensure the proper management of technical assistance contracts, including:

  • Preventive and corrective maintenance,
  • Water treatment monitoring,
  • Burner settings optimisation,
  • As well as optimisation operations or components renewal.

Required profile

  • Technical training (electrical engineering, automation, thermal).
  • Minimum 2 years of successful experience in the industrial field and / or Services.
  • Autonomy, method and relational ease.

Sebastien

Field Service Engineer - France

Agency Assistant (M/F)

You are responsible for coordinating all administrative aspects of the service. You are also the interface between the various internal and external stakeholders of the agency or region.

Main missions

  • Telephone and clients’ reception.
  • Intervention schedules management for Field Service Engineers and Technical Managers.
  • Activity reporting management flows for Field Service Engineers & input of the payroll elements.
  • Administrative follow-up of the agency: letters, purchase orders, filing, archiving.
  • Participation in the Hygiene Safety Environment process of the agency and in particular management of prevention plans for client sites and monitoring of certifications (ISO, MASE ...).
  • Write simple propositions (ex: training, small repairs).
  • Customer relaunch (recovery ...).

Required profile

  • Management assistant training or equivalent.
  • Mastery of the Office Pack.
  • Excellent interpersonal skills, rigor, responsiveness and sense of organization

Mylène

Agency Assitant - France

Mylene "I have been an assistant at the Vitrolles Agency for five years. This position requires a great versatility because the daily missions are multiple: customer relations, telephone reception, management of the schedule and the technicians' scores, contract management, current administrative, relationship with the suppliers, our HR services and accounting.

Responsiveness is an important element because our core business is the service and our role is to bring full satisfaction to our customers as quickly as possible.

Due to its versatility, this position is very rewarding in a personal and professional capacity requiring constant availability and involvement."

 

A look inside
Babcock Wanson.

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Boiler Rooms

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Maintenance Contracts

Babcock Wanson Professions